SHIPPING POLICY

Effective Date: May 26, 2026

PetBlissCo currently ships to addresses within the United States only. We work with third-party suppliers and fulfillment partners to process and ship some of the products available through our store.

1. Order Processing

Orders are typically processed within 1–5 business days after payment is successfully confirmed.

Processing times may vary depending on product availability, supplier processing requirements, weekends, holidays, or other circumstances outside our control.

Once an order has been processed and shipped, customers will receive available tracking information by email.

2. Estimated Delivery

Most orders are estimated to arrive within 5–13 business days after processing.

Delivery times may vary depending on the product, fulfillment location, destination, and shipping carrier. Products fulfilled from a U.S. warehouse may arrive sooner.

Delivery timeframes are estimates and are not guaranteed.

3. Shipping Options

Available shipping options may vary depending on the product, fulfillment location, and delivery address.

• Free Shipping: Estimated 5–8 business days when available.
• Standard Shipping: Estimated 3–5 business days — $5.99.
• Express Shipping: Estimated 1–2 business days when available — $14.99.

The shipping methods, estimated delivery times, and applicable charges available for your order will be displayed at checkout.

4. Multiple Shipments

Because some products may be fulfilled by different suppliers or fulfillment locations, an order containing multiple items may arrive in separate packages and at different times.

When available, tracking information will be provided for each shipment.

5. Order Tracking

Once your order ships, tracking information will be sent to the email address provided during checkout.

Please allow approximately 24–48 hours after receiving your shipping confirmation for tracking information to update in the carrier’s system.

6. Shipping Delays

Occasionally, deliveries may be delayed due to carrier disruptions, severe weather, high shipping volumes, supplier processing issues, or other circumstances outside our reasonable control.

If we become aware of a significant issue affecting your order, we will make reasonable efforts to assist you and provide available information regarding your shipment.

7. Incorrect or Undeliverable Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible at support@petblissco.us. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

If a package is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply if the order must be reshipped.

8. Lost or Missing Packages

If your tracking information has not updated or your order has not arrived within 10 business days after the estimated delivery date, please contact us at support@petblissco.us.

We will review the available tracking information and work with the applicable supplier, fulfillment partner, or shipping carrier to help determine the status of the shipment.

If an order is confirmed lost in transit, we will work with the customer to provide an appropriate resolution in accordance with our store policies.

9. International Shipping

PetBlissCo currently ships within the United States only. International shipping is not currently available.

10. Contact Information

Store Name: PetBlissCo
Website: petblissco.us
Location: Laurel, Maryland, United States
Customer Support: support@petblissco.us

For questions regarding shipping, tracking, or an existing order, please contact us at support@petblissco.us.